Changes between two versions
What changed between the draft committee report and the plenary report
From · draft committee report· 8 Sept 2025
on the annual report on the activities of the European Ombudsman in 2024
To · plenary report· 17 Feb 2026
on the annual report on the activities of the European Ombudsman in 2024
AI:What changed, in short
The report adds new recitals on the Ombudsman's election and mandate, and on AI and disinformation.12 It replaces recitals on inquiry statistics with citations of Treaty and Charter articles, and adds details on citizens helped.3 The report significantly changes operational paragraphs, softening language on chemicals and pesticides, and adding new topics like Frontex and AI.78911 It also updates paragraphs on transparency, disability rights, and cooperation with ombudsmen, adding new calls for action.101213 The other changes are formal or wording: recitals rephrased and reordered.456
11 changes of substance · 0 formal · 2 of wording only
Written by AI from the two texts only · read the changes before relying on it · 4 Sept 2026 · Report a problem
+42 added · −68 removed · 9 changed paragraphs, packaging included.
Part 2 of 3: Paragraphs 61–101
Change 7
Changed:4. Is extremely concernedworried about the Commission’s breach of the legally binding deadlines for preparing authorisation decisions concerning dangerous chemical substances;substances, stressesincluding thatper- theand Commission’spolyfluoroalkyl significantsubstances delays(PFAS); constituteunderlines athat majorrespecting threatthese deadlines is essential to ensure the protection of human health and the environment, asand companieslegal arecertainty ableand topredictability continuein usingthe suchEU’s chemicaldecision-making substances,process; includingstresses per-that, in order to address the health and polyfluoroalkylenvironmental substancesrisks (PFAS),posed whichby arePFAS, associatedthe Commission should not only coordinate with increasedMember risksStates, oftheir cancernational and geneticlocal damage,authorities, andbut also with impairedrelevant reproductivecivil health;society organisations, academic and scientific institutions, which play an essential role in this field;
Change 8
Changed:5. Believes that the Commission must address, as a matter of priority, all of the severe shortcomings surrounding its management of risk in relation to substances of very high concern, andincluding rejectby anyrevising requestsits forinternal authorisationprocedures ofto suchensure substancesthat andit bancan theirtake useswifter wheredecisions thereon isthese persistentapplications, uncertaintyin line with regardthe togoals of the protectionRegulation on the registration, evaluation, authorisation and restriction of chemicals (REACH), to protect human health and the environment; is firmly convinced that the Commission should fully implement all of the recommendations resulting from the Ombudsman’s inquiry, including athe recommendationone thatconcerning applications for authorisation of a substance of very high concern that lack all of the necessary information be rejected to ensure that companies are not allowed to continue using these dangerous substances;information;
Change 9
Changed:6. Strongly believes that the continued authorisation of hazardous pesticides must end immediately; stressesStresses that the Commission must significantlyshould improve the rules on the substitution of hazardous substances in pesticides in order to favour safe nonchemical alternatives and swiftly move towards a sustainable food system and a toxin-free environment; urges the Commission to refrain from approving ‘active substances’ usedbetter intake pesticidesinto whereaccount noeffective, safe use has been identified or where additional data confirming their safety is needed, given the already very harmful consequences that the use of pesticides has had for human health and the environment, in full application of the precautionarynon-chemical principle;alternatives; calls on the Commission to ensure that the approval process is fully transparent and freefollows fromstrict safeguards against conflicts of interest, and to commit to puttingduly antaking endinto toaccount the use of all synthetic pesticides by 2035Ombudsman’s atsuggestions thefor latest;improvement;
Change 10
Changed:7. Stresses that the EU institutions must guarantee the full transparency of, and the highest adequate levels of citizen participation in, the EU’s decision-making process; considers it to be of the utmost importance to ensure that citizens can hold decision-makers to account, fully exercise their democratic rights and have access to all relevant information and documents, particularly those of a legislative nature, including while the legislative process is ongoing, as also stipulated in CJEU case law;case-law; emphasises that the EU institutions, agencies, bodies and offices must ensure full transparency of political negotiations, while taking into account the need for their efficient conduct and adhereadherence to the highest ethical standards in their interactions with private stakeholders;
Change 11
Removed:8. Criticises the lack of transparency surrounding the identity and nature of, and the benefits gained by, private companies in return for sponsoring informal meetings of Ministers, as well as cultural and social events, organised by the Council of the EU, and regrets that such sponsors are even authorised to use the logo of the Presidency of the Council for commercial purposes; believes that this practice must be stopped immediately, in compliance, inter alia, with Parliament’s specific request to the Council in this regard, namely to refrain from obtaining any corporate sponsorship and to adopt the most stringent rules to prevent conflicts of interest, so as to safeguard the reputation and integrity of both the Council and the Union as a whole;
Added:8. Highlights the importance of the Ombudsman’s activities in increasing transparency and helping to improve the balanced composition of the Commission’s expert groups, in particular the EU Energy Platform Industry Advisory Group, given the high economic, social and environmental stakes involved with regard to energy policies; notes that the Commission decided not to include civil society representatives in this Group; is of the opinion that EU citizens should be informed of the profiles of all members of the expert groups;
Removed:9. Highlights the paramount importance of the Ombudsman’s activities in helping to improve the balanced composition of the Commission’s expert groups, in particular the EU Energy Platform Industry Advisory Group, given the high social and environmental stakes involved with regard to energy policies; strongly regrets that the Commission decided to completely exclude civil society representatives from this Group, giving fossil fuel industries privileged and unmonitored access to EU policymakers and increasing their influence on EU decision-making, thereby undermining citizens’ trust, public scrutiny and transparency;
Added:9. Notes the Ombudsman’s suggestions for improving the RSB; calls on the Commission to ensure that the composition of the RSB fully reflects the diversity of expertise set out in its related communication;
Removed:10. Emphasises that, in a new report of May 2025 to the UN General Assembly, the UN Special Rapporteur on the promotion and protection of human rights in the context of climate change called for a total ban on fossil fuel industry lobbying, advertising and sponsorship, and for the public to be adequately informed about the fossil fuel industry’s deliberate contributions to the planetary crises and about the human rights impacts of their actions over decades;
Added:10. Notes the Ombudsman’s ongoing inquiry into how the Commission prepared a proposal to amend legislation related to the common agricultural policy without conducting an impact assessment and with limited consultation of stakeholders, in particular farmers; emphasises the need to uphold the principles of evidence-based decision-making, as enshrined in the Commission’s better regulation guidelines and toolbox, as well as in case-law;
Removed:11. Supports the Ombudsman’s suggestions for improving the RSB; considers it essential for RSB members to assess both the actual risk of undue influence and the public perception of their independence when choosing their outreach activities, and to avoid holding meetings with individual interest representatives; calls on the Commission to ensure that the composition of the RSB fully reflects the diversity of expertise specified in its related communication, i.e. the three pillars of sustainable development, namely macro- and microeconomics, social policy and environment policy, and to clearly describe the criteria it applies in selecting RSB members, given the key role played by the RSB and the significant influence of its opinions on Commission decision-making in the area of EU lawmaking;
Added:11. Expresses its appreciation for the Ombudsman’s work in urging the Commission to guarantee the participation of all economic, social and environmental stakeholders in its decision-making process, and in helping to ensure the integrity of that process;
Removed:12. Commends the Ombudsman’s investigations into how the Commission prepared a proposal to amend legislation related to the common agricultural policy; deplores the fact that the Commission, in preparing the proposal concerned, did not carry out an impact assessment, chose not to consult environmental organisations and failed to appropriately consult the general public; strongly regrets the Commission’s decision to weaken the CAP’s environmental requirements without comprehensively examining the available evidence to ensure that the new rules did not undermine the EU’s environmental and climate goals and the sustainability of EU agriculture in the long run, thus violating the principle of evidence-based decision-making, as laid down in its Better Regulation Guidelines and Toolbox, as well as in case-law;
Added:12. Calls on the Ombudsman to examine the Commission’s practice of financing environmental non-governmental organisations that subsequently lobby Parliament and the Commission to further green policies; stresses that such practices risk creating conflicts of interest, distort the democratic process and undermine the legitimacy of EU decision-making;
Removed:13. Expresses its appreciation for the Ombudsman’s outstanding work in urging the Commission to guarantee the full and meaningful inclusion of all social and environmental stakeholders in its decision-making process, and in helping to prevent the decision-making process from being unduly influenced by industry;
Added:13. Considers it essential that the Commission takes into consideration the Ombudsman’s suggestions for improving its handling of conflicts of interest involving its Commissioners, with a view to safeguarding the integrity of the decision-making process; highlights, in this context, the Ombudsman’s contribution towards enhancing the ethics and transparency of EU institutions in relation to revolving doors policy, cooling-off periods and potential conflicts of interest in cases where former Commissioners and former senior staff of EU institutions or agencies take up new jobs in the private sector;
Removed:14. Considers it essential that the Commission fully and consistently implement the Ombudsman’s suggestions for improving its handling of potential conflicts of interest involving its Commissioners, namely to ensure that any decision-making process supervised directly or indirectly by the Commissioner(s) concerned is suspended until a final decision is taken on the existence of a conflict of interest, and to inform the relevant departments of the allegation in a timely manner so that they can start reviewing or suspend any relevant ongoing decision-making process at the earliest possible opportunity;
Added:14. Underlines the fact that public access to the documents held by EU institutions is a fundamental right set out in the EU Treaties, and plays a crucial role in ensuring that the EU institutions operate in a transparent manner, thereby reinforcing the legitimacy of, and public trust in, the EU, including through the timely implementation of all of the Ombudsman’s recommendations, thus demonstrating in practice that transparency is a governing rule and a fundamental priority; calls on the Commission to improve the way it handles such requests and to address systemic delays, including through the use of digital tools and simplified procedures; underlines that citizens’ right of public access to information applies to written, physical and electronic documents, and to audio and audiovisual recordings related to the policies, activities and decisions of the EU institutions, and recalls that work-related text messages and instant messages are considered ‘documents’ under Regulation (EC) No 1049/2001;
Removed:15. Underlines the fact that public access to the documents held by EU institutions is a fundamental right set out in the EU Treaties, and plays a crucial role in ensuring that the EU institutions operate in a transparent manner, thereby reinforcing the legitimacy of, and public trust in, the EU; expects the Commission to significantly improve its handling of requests for public access to documents, including through the timely implementation of all of the Ombudsman’s recommendations, thus demonstrating in practice that transparency is the governing rule and a fundamental priority; considers that if the Commission’s significant delays in processing requests for public access to documents persist, it will be necessary to bring an action against it before the CJEU on the grounds of infringement of the Treaties, including Article 15(3) TFEU on the right of EU citizens and residents to access documents;
Added:15. Notes that the Council and the Commission have refused to disclose legislative documents, relying on reasoning already dismissed by the CJEU; appreciates the Ombudsman’s key work in this area to ensure that the EU institutions concerned promptly disclose legislative documents, and stresses that a refusal to grant public access to documents can only occur in truly exceptional circumstances;
Removed:16. Regrets that, in many instances, the Council and the Commission have refused to disclose legislative documents, using vague, abstract, and unsubstantiated arguments or relying on reasoning already dismissed by the CJEU; appreciates the Ombudsman’s key work in this area to ensure that the EU institutions concerned promptly disclose legislative documents, and stresses that a refusal to grant public access to documents can only occur in truly exceptional circumstances;
Added:16. Stresses that Frontex must operate within the provisions enshrined in its regulation, including the obligations related to fundamental rights and compliance with relevant international law; takes note of the reform of the Frontex mandate announced by the President of the Commission for 2026; expects that reinforcing the mandate, resources and budget of Frontex will ensure that the agency can perform its work under the best possible conditions in order to better support the Member States, including in search and rescue operations;
Removed:17. Underlines that Frontex must fully comply with fundamental rights in all of its activities, including in its direct or indirect engagement in search and rescue operations, and fully and consistently comply with relevant international human rights law; stresses that under the applicable EU and international legal framework Member States are obliged to render assistance to any vessel or person in distress at sea, regardless of the nationality or status of the person or the circumstances in which that person is found;
Added:17. Stresses that Frontex’s primary mission must be the protection of the EU’s external borders, the control of human traffickers and coyotes, and the fight against illegal immigration; underlines that a lack of border control is what leads to more deaths at sea;
Removed:18. Supports the Ombudsman’s suggestions for addressing all of the shortcomings identified in her inquiry into deaths in the Mediterranean Sea, including her call for the Council of the EU, the Commission and Parliament to establish an independent commission of inquiry to assess the reasons for the large numbers of deaths in the Mediterranean Sea, with a view to, inter alia, implementing the changes needed to prevent a recurrence of any tragic loss of life;
Added:18. Notes the Ombudsman’s commitment to fundamental rights; notes that the Ombudsman asked for greater transparency with regard to the human rights information considered before signing the EU-Tunisia Memorandum of Understanding (MoU);
Removed:19. Stresses that the Ombudsman criticised the Commission for its lack of transparency with regard to the human rights information that it relied on before signing the EU-Tunisia Memorandum of Understanding (MoU) and expressed concerns about the absence of a prior human rights impact assessment, in particular in relation to the ‘Migration and mobility’ pillar of the MoU; expects the Commission to implement all of the Ombudsman’s suggestions for improvement in a timely manner, applying the most effective measures and upholding the highest standards of human rights protection in all migration-related issues;
Added:19. Regrets the Commission’s refusal to follow the Ombudsman’s recommendation to grant greater public access to documents related to the drafting of proposed legislation to combat child sexual abuse; recalls that citizens should be able to scrutinise the Commission’s work on legislative proposals; underlines that transparency is of particular importance in this context, as the proposal directly touches on the protection of children, citizens’ fundamental rights and private life;
Removed:20. Criticises the Commission’s refusal to follow the Ombudsman’s recommendation to give greater public access to documents related to the drawing up of proposed legislation to combat child sexual abuse, thus failing to ensure that citizens can verify that it acted independently, and exclusively in the public interest;
Added:20. Takes note of the Ombudsman’s decision to open an inquiry into the Commission’s data collection on the impact of the wolf population in the EU; notes, however, that in accordance with the Ombudsman’s statute, the inquiry had to be closed due to a pending case before the CJEU (T-634/24), where the same issues are raised; underlines the importance of basing any decision regarding the legal protection status of wolves on scientific evidence and the protection of rural communities;
Removed:21. Appreciates the Ombudsman’s decision to open an inquiry into how the Commission carried out targeted data collection on the impact of the wolf population in the EU; deplores the fact that the Commission cited a Large Carnivore Initiative for Europe Specialist Group report to justify downgrading the wolf’s legal protection status in the EU, although it had previously used the same report as the basis for opposing a proposal of the same nature, and despite the fact that no significant changes in wolf populations were recorded; is deeply concerned that the decision to downgrade the protected status of wolves lacks any sound scientific basis, a situation exacerbated by the fact that there was no public access to the relevant documents and insufficient efforts were made to implement adequate preventive measures, which is at odds with the provisions of the Bern Convention; fears that this decision has created a worrying precedent endangering the overall approach to conservation goals and the management of wildlife and natural habitats;
Added:21. Welcomes the Ombudsman’s series of proposals to the Commission on improving transparency in the EU-US Trade and Technology Council, which serves as a forum to coordinate approaches and deepen trade, economic and technology relations; believes that the Ombudsman’s recommendations must be swiftly implemented to uphold the highest transparency and accountability standards;
Removed:22. Welcomes the Ombudsman’s series of proposals to the Commission on improving transparency in the EU-US Trade and Technology Council, which serves as a forum to coordinate approaches and deepen trade, economic and technology relations; believes that the Ombudsman’s recommendations must be swiftly implemented and be coupled with additional legally-binding requirements to uphold the highest transparency and accountability standards, especially in light of the Commission’s recent seriously damaging political agreement to further increase the EU’s dependence on the United States in various critical sectors, including defence, AI and fossil fuels, combined with commitments to weaken EU energy regulations, which is detrimental to the EU Green Deal and creates disadvantageous imbalances for the food and agricultural sectors in the EU;
Added:22. Appreciates the Ombudsman’s series of suggestions to help the Commission ensure that its use of AI in decision-making remains accountable; stresses that EU institutions must maintain effective human oversight over AI systems and ensure that their use complies with the principles of transparency and accountability and with fundamental rights; believes that decision-making should not be delegated to these systems; stresses the importance of providing adequate training to public officials responsible for overseeing AI to properly assess risks and verify AI-generated results; encourages the Commission to increase transparency by clearly communicating information on future AI projects and conducting public consultations on the development of new AI tools; calls on the Ombudsman to continue monitoring developments in this field;
Change 12
Changed:23. Commends the Ombudsman’s overall activities to protect the rights of persons with disabilities, with a particular focus on the EU administration’s implementation of the UN CRPD,CRPD; asupports bindingthe internationalOmbudsman’s humanview rightsthat, instrumentas aimeda atparty promotingto andthe ensuringUN CRPD, the fullEU andshould equallead enjoymentby ofexample allin humancomplying rightswith andUN fundamentalCRPD freedomsstandards; bystresses, allhowever, personsthat withalthough disabilities;progress supportshas been made within the Ombudsman’sEU viewinstitutions that,in asimplementing athe partyprovisions toof the UN CRPD, the achievement of many accessibility targets is still delayed and insufficiently effective; recommends that the Ombudsman intervene to examine and accelerate measures on accessibility and reasonable accommodations within the EU shouldinstitutions leadand byto exampleexamine inwhether complyingpeople with UNdisabilities CRPDare standards;proportionally represented in the institutions;
Change 13
Removed:24. Notes that the acceptance rate for the Ombudsman’s proposals by the EU institutions stood at 82 % in 2024, which is a slight improvement on previous years; firmly believes that the Union’s institutions, agencies, offices and bodies must cooperate satisfactorily with the Ombudsman in all instances, fully and consistently complying with all of the Ombudsman’s recommendations;
Added:24. Stresses the importance of close cooperation between the Ombudsman, the national and regional ombudsmen gathered in the European Network of Ombudsmen, and the administrations of Member States, with a view to promoting good administration, transparency and the protection of citizens’ rights across the EU; encourages further exchanges of best practices and joint initiatives to strengthen citizens’ trust in both EU and national institutions; encourages the Ombudsman to also strengthen cooperation with the ombudsman institutions of EU candidate countries;
Added:25. Notes with concern the deficiencies identified by the Ombudsman in the functioning of EPSO; is alarmed by the Ombudsman’s conclusions of multiple cases of maladministration due to EPSO’s mishandling of candidate complaints, in particular concerning remote testing procedures and platform deficiencies, often providing complainants with contradictory information, demonstrating a lack of flexibility, and taking unreasonable decisions; calls on EPSO to take all necessary measures to urgently remedy all its shortcomings in order to restore the integrity, transparency and accountability of its recruitment procedures;
Added:26. Appreciates that, following the Ombudsman’s decisions, EPSO decided to give four complainants the opportunity to retake their tests; notes that, in addition to the cases that were closed with a finding of maladministration, EPSO also settled two other cases during the Ombudsman’s inquiry by deciding to invite the complainants to retake their tests; recalls that, in response to a suggestion and remarks by the Ombudsman, EPSO stated that it will ensure that the functionality of tools used by candidates during tests can be reviewed retroactively and that, in the future, candidates automatically receive a copy of their answers along with the correct answers after testing;
Added:27. Notes that the acceptance rate for the Ombudsman’s proposals by the EU institutions stood at 82 % in 2024, which is a slight improvement on previous years; firmly believes that the Union’s institutions, agencies, offices and bodies must cooperate satisfactorily with the Ombudsman;
28. Instructs its President to forward this resolution and the report of the Committee on Petitions to the Council, the Commission, the European Ombudsman, the governments and parliaments of the Member States, and their ombudsmen or similar competent bodies.