Changes between two versions
What changed between the plenary report and the adopted text
From · plenary report· 21 Nov 2024
on the annual report on the activities of the European Ombudsman in 2023
To · adopted text· 17 Dec 2024
Activities of the European Ombudsman - annual report 2023
AI:What changed, in short
The adopted text drops a reference to local residents' rights and adds support for expanding the Ombudsman network to candidate countries.56 The other changes are formal: decimal commas replace points and a regulation number gains 'EC'.1234
2 changes of substance · 4 formal · 0 of wording only
Written by AI from the two texts only · read the changes before relying on it · 4 Sept 2026 · Report a problem
Changes to the text itself, in document order. Cover page, citations and punctuation-only edits are left out; they are under “Every difference”.
Changes of substance · 2
Change 5 Substance
AI summary:Drops the sentence stressing that local residents also have rights.
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Changed:13. Notes the Commission’s decision to work with national and local authorities to draw up a fundamental rights impact assessment of EU-funded migration management facilities, following a relevant own-initiative inquiry by the Ombudsman; stresses that local residents also have rights;
Change 6 Substance
AI summary:Adds a welcome for Bosnia and Herzegovina's Ombudsman joining the ENO and calls for stronger cooperation with candidate countries' ombudsmen.
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Changed:27. Stresses the importance of the European Network of Ombudsmen (ENO) and the annual meetings hosted with national and regional ombudsmen through the ENO in further raising awareness of what the European Ombudsman can do for European citizens; encourages the Ombudsman to continue to take part in exchanges of experience and best practice with national ombudsmen through the ENO; takes note of the fact that the 2023 ENO annual conference focused on the protection of human rights and addressing the benefits and potential drawbacks of the use of AI in public administration; encourages civil society organisations to better use the services of the European Ombudsman for carrying out scrutiny of the EU institutions, guaranteeing transparency and handling cases of non-compliance with Union law; welcomes the joining of ENO by the Institution of the Human Rights Ombudsman of Bosnia and Herzegovina; calls on the Ombudsman to strengthen cooperation with the national ombudsmen’s offices of EU candidate countries in order to enhance the capacity of those countries’ public authorities to align themselves with EU standards in terms of good administration, integrity and accountability;
4 formal changes: legal basis, citations, references, corrections
Change 1 Formal
AI summary:Replaces decimal points with commas in percentages.
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Changed:I. whereas in 2023, the majority of the inquiries concerned the Commission (250 inquiries or 62.8162,81 %), while the next largest numbers concerned the European Personnel Selection Office (EPSO) (47 inquiries or 11.8111,81 %), the European Parliament (16 inquiries or 4.024,02 %) and the European Border and Coast Guard Agency (Frontex) (11 inquiries or 2.762,76 %); whereas the remaining inquiries were distributed as follows: the Council of the European Union (7 inquiries or 1.761,76 %), the European Anti-Fraud Office (7 inquiries or 1.761,76 %), the European External Action Service (6 inquiries or 1.511,51 %), the European Data Protection Supervisor (6 inquiries or 1.511,51 %), the European Union Intellectual Property Office (5 inquiries or 1.261,26 %), other EU agencies (33 inquiries or 8.278,27 %) and other EU institutions or bodies (12 inquiries or 3.013,01 %);
Change 2 Formal
AI summary:Replaces decimal points with commas in percentages.
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Changed:K. whereas in the inquiries closed by the Ombudsman in 2023, no maladministration was found in 99 (26.6(26,6 %) cases, a solution was achieved, partly achieved or settled by the institution in 206 (55.4(55,4 %) cases, no further inquiries were justified in 46 (12.4(12,4 %)cases and maladministration was found in 27 (7.3(7,3 %) cases;
Change 3 Formal
AI summary:Replaces decimal points with commas in percentages.
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Changed:L. whereas the top three concerns in the inquiries closed by the Ombudsman in 2023 were transparency and accountability (e.g. access to information and documents) (34.2(34,2 %), culture of service (21.5(21,5 %) and recruitment (15.3(15,3 %); whereas other concerns include good management of personnel issues, proper use of discretion (including in infringement procedures), proper management of infringement procedures, respect for fundamental rights, respect for procedural rights, grants, procurement, contracts, ethics, public participation in EU decision-making and sound financial management;
Change 4 Formal
AI summary:Adds the abbreviation 'EC' before the regulation number.
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Changed:11. Supports the Ombudsman in her efforts to further contribute to the clarification of what constitutes an EU document and stresses that the EU institutions should follow the Ombudsman’s recommendations in order to adapt their administrative practices to take into account evolving means of communication; underlines that citizens’ right to public access to information applies to written physical and electronic documents, as well as to audio and audiovisual recordings related to policies, activities and decisions of the EU institutions, and recalls that work-related text messages and instant messages are considered ‘documents’ under Regulation (EC) No 1049/2001; regrets the cases where the Commission failed to grant public access to documents in the form of emails or text messages, such as those regarding the draft EU soil, forest and climate-adaptation strategies or exchanges between the Commission President and the CEO of a pharmaceutical company in relation to the purchase of COVID-19 vaccines;