Changes between two versions
What changed between the draft committee report and the plenary report
From · draft committee report· 20 Feb 2025
on the proposal for a regulation of the European Parliament and of the Council amending Regulations (EC) No 261/2004, (EC) No 1107/2006, (EU) No 1177/2010, (EU) No 181/2011 and (EU) 2021/782 as regards enforcement of passenger rights in the Union
To · plenary report· 4 Jul 2025
on the proposal for a regulation of the European Parliament and of the Council amending Regulations (EC) No 261/2004, (EC) No 1107/2006, (EU) No 1177/2010, (EU) No 181/2011 and (EU) 2021/782 as regards enforcement of passenger rights in the Union
+139 added · −84 removed · 75 changed paragraphs, packaging included.
Part 9 of 10: Paragraphs 481–483
Added:Annex IV – paragraph 8 – point b a (new), Annex III – paragraph 4: (ba) number of cases where the assistance was not provided or was provided with delay,
Regulation (EU) No 2021/782
Annex IV a (new), Annex III – paragraphs 7 and 8: Annex IVa / In Annex III, paragraphs 7 and 8 are replaced by the following: / "Complaint handling / (a) the number of complaints; / (b) types of complaints; / (c) the outcome of complaints; / (d) reimbursements; and / (e) compensation for non-compliance with service quality standards. / Assistance provided to persons with disabilities and persons with reduced mobility (PRM) / (a) number of denied transport services for a PRM, and the reason for it; / (b) number of denied transport services for their recognised assistance dog or their mobility equipment and the reasons for it; / (c) number of cases related to the loss or damages of mobility equipment and their outcome; / (d )number of cases where the carrier obliged a person with disability or reduced mobility to be accompanied by someone to comply with the safety requirements); / (e) number of cases where the assistance was not provided or was provided with delay, / (f) discussions concerning this assistance with representative organisations and, where relevant, representatives of PRM; / (g) the implementation of the disability awareness and assistance training, including the frequency of the sessions and participation of organisations representing persons with disabilities and reduced mobility."